Bar Bulletin

Bar Bulletin

Emotional Intelligence Keeps Our Remote Clients Actively Engaged

April 2022 Bar Bulletin

By Elise Buie

I founded my fully-remote law firm, devoted to family and estate planning, long before the pandemic sent us all to our home offices.1 The moment I made this strategic decision, driven initially by my desire to work full time while spending after-school hours with my young family, I knew I would need to get creative. If I wanted to engage actively — and stay engaged — with our clients, that is.

Unfortunately, given that remote work wasn’t commonplace in non-pandemic times yet, I didn’t have anyone’s footsteps to follow, no roadmap to reference, and little idea about where to start. But I did...

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